pqcarats Rewards

Joining pqcarats

We are so appreciative of our many returning customers, and have worked hard to integrate a customer rewards programme into the site. All orders will now earn 7 pqcarats (because my bunnies Pequito and Espumita loved carrots! hoho) for every SGD$1 spent!

To join the programme, click on the crown and Rewards button on the bottom left corner of any page. You can accumulate pqcarats in several ways, e.g. by following us on social media, and making a purchase on the site. Please remember to log in when you make a purchase. Your pqcarats will then be available for use for your next purchase.

You can see the pqcarats you have accumulated under the same crown + Rewards panel on the bottom left corner of any page. pqcarats earned in orders paid with Paypal may take up to 24 hours to post in your account. 

 

Redeeming your pqcarats

To redeem your pqcarats, log in to your account on the website, and click on the crown and Rewards button on the bottom left corner of any page. Click on All Rewards (below Ways to earn), and click View (next to order discount). Use the slider to select the number of pqcarats you wish to redeem (100 pqcarats = $1), then click Redeem. Then either click Apply code, or copy the coupon code generated, and or paste into the Discount Code box upon checkout. A minimum order of $20 is required for a single redemption.

Your pqcarats never expire!

 

Returns

If you return an order, pqcarats earned on that order will be deducted from your account. If your pqcarats balance has been used and is not sufficient for this deduction, the corresponding dollar value will be deducted from your refund.

Please contact us with any questions about pqcarats Customer Rewards!