Refunds and Return Policy
pequitobun jewelry has been in business since 2006 and you can shop with us with confidence.
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pequitobun stands behind the quality of our handmade items, and if you are unsatisfied with your purchase, please contact us within 30 days of receipt of your item, mentioning your order number and the items you would like to return. We would be happy to offer you a full refund minus shipping costs. Returned items must be in their original unworn condition.
Please contact us before sending your return package to help us more efficiently process your return. The buyer is responsible for return shipping fees and for packaging the item securely in a padded box. We recommend delivery confirmation and/or insured mail for shipping your returns.
Every piece on pequitobun is handmade with the greatest care, and we hope that they will last you a lifetime. However, vintage materials are aged, and perhaps you have a cute nephew who loves grabbing at necklaces...! If your jewelry piece requires repair, do contact us and we will do our best to make everything right again. If you have all the parts, repair is generally free. If parts are broken or missing, we can still find a way to repair them as closely to the original as possible, for minimum cost. The buyer will pay for repair return delivery costs, which will be as shipping costs above. Shop with peace of mind because we stand behind every piece of jewelry we sell, as we have since 2006. Thank you for shopping at pequitobun Jewellery!
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